Legal
Privacy Policy
How tygress.com and the early-access waitlist handle your data, in plain language. The Tygress gateway itself is pre-release and not distributed yet, so this policy covers only the website and the waitlist.
Last updated
The short version
- We ask for your email address only when you join the waitlist, and use it only for waitlist emails.
- PostHog analytics stores a random identifier in a cookie and in local storage. Vercel's analytics are cookieless.
- We don't sell your personal data, and the site has no advertising trackers.
- Leave the waitlist with the unsubscribe link in any waitlist email, or email hello@tygress.com to see, correct or delete your data.
Who we are
This website and the early-access waitlist are run by Tygress (“Tygress”, “we”, “us”). We decide how and why the personal data described here is used, and we are responsible for it. Tygress builds a self-hosted API gateway and AI gateway; the gateway is pre-release and not publicly available, so nothing in this policy concerns data processed by the gateway software.
For anything about this policy or your data, email hello@tygress.com.
What we collect and why
If you join the waitlist
The signup form sends us your email address and a short label naming the form you used, such as the homepage or a comparison page. Resend stores your address as a contact on our waitlist, together with whether you are subscribed and when you joined. The form label is attached to the welcome email we send through Resend, so we can see which pages people sign up from.
We use your address to confirm your signup, to tell you when early access opens, and to send occasional development, product and launch updates. We don't use it for anything else, and we don't send it to our analytics provider. Giving it is optional, but we can't add you to the waitlist without it.
Product analytics (PostHog)
PostHog records events across the site so we can see which pages are useful and where the site falls short:
- pages you view, and when you leave them;
- on some pages, how far down you scroll and which sections come into view;
- clicks on navigation, footer and outbound links, on pricing and “What's new” links, and on links and buttons generally, which PostHog captures automatically;
- opening an FAQ answer, switching configuration tabs, and copying a code sample;
- viewing, focusing and submitting a waitlist form, and whether the signup succeeded. These events carry the form label, not your email address.
With each event, PostHog records the page address, the referring page, campaign tags in the link (such as utm_source), your browser, operating system, device type and screen size, and the random identifier described under Cookies and local storage. Your IP address reaches PostHog with each request, and PostHog may store it with the event and use it to estimate your approximate location. PostHog's automatic capture does not record what you type into form fields.
These events reach PostHog through n.tygress.com, an address on our own domain that forwards them to PostHog.
Vercel Web Analytics and Speed Insights
Vercel Web Analytics counts page views without cookies. Vercel describes it as anonymous: it records the page address, the referrer, an approximate location, and your browser, operating system and device type, and instead of a cookie it recognises a visit by a hash of the incoming request, discarded after 24 hours. Speed Insights measures how quickly pages load (Core Web Vitals) along with browser, device, network speed and country, and is likewise not tied to individual visitors. Vercel documents both in its Web Analytics privacy notes (opens in a new tab) and Speed Insights privacy notes (opens in a new tab).
Server and request logs
When you load a page or submit a form, our host, Vercel, processes your IP address, your browser's user agent and the address you requested, as any web server must, and keeps request logs to run and protect the service. Our own signup and unsubscribe code logs errors without your email address. The unsubscribe link in our waitlist emails can contain your email address, so Vercel's request logs may record it when you open that link.
If you email us
We receive your email address and whatever you write, and use them to reply and to act on your request.
Legal bases
Where data protection law requires a legal basis, such as in the European Economic Area or the United Kingdom, we rely on:
- Consent, for the waitlist. You give it by submitting the signup form, and you can withdraw it at any time with the unsubscribe link in every waitlist email, or by emailing us. Withdrawing doesn't affect emails already sent.
- Legitimate interests, for analytics and logs. Our interest is understanding how the site is used, improving it, and keeping it working and secure. We limit analytics to this site, don't link it to your email address, and don't use it for advertising. You can object at any time: see Your rights and choices.
- Legitimate interests, for replying to you. When you email us, we use your message to answer it.
Who processes your data
We use these service providers to run the site and the waitlist. They process personal data on our behalf and under their terms with us:
Vercel Inc.
Hosts the website and runs its server code. Also provides Vercel Web Analytics and Speed Insights.
Resend
Stores the waitlist contact list and sends our emails, including the welcome email.
PostHog Inc.
Product analytics: the page views and interaction events described above.
We don't sell your personal data or share it for advertising. We may disclose it if the law requires us to, or where needed to protect the rights, property or safety of Tygress, our users or others.
International transfers
Our providers may process your data in the United States and in other countries outside your own. The site's server code runs in Vercel data centres in the United States, the United Kingdom and Japan, and a request is usually handled by the one nearest you.
Where data from the European Economic Area or the United Kingdom goes to a country without an adequacy decision, we rely on our providers' transfer mechanisms, such as the standard contractual clauses in their data processing terms. Email us for more information.
How long we keep it
- Waitlist. We keep your email address while the waitlist runs, unless you ask us to delete it sooner. If you unsubscribe, your address stays on the list marked as unsubscribed, so that we don't email you again; ask us and we will delete it completely. When the waitlist ends, we will delete the addresses on it unless you have agreed to hear from us in another way. If you unsubscribe and later submit the signup form again, we treat that as a new request to join.
- Email records. Resend keeps records of the emails it sends for us, such as delivery status, for the period its service sets.
- Analytics. PostHog and Vercel keep analytics data for the retention period that applies to our plan with each provider. Vercel discards the visit hash it uses after 24 hours.
- Request logs. Kept by Vercel for the log retention period of its service.
- Emails to us. For as long as we need them to deal with your message.
Your rights and choices
Depending on where you live, you have the right to:
- Access the personal data we hold about you, and get a copy of it in a portable format;
- Correct data that is inaccurate;
- Delete your data, including your waitlist entry;
- Restrict our use of your data while a concern you have raised is resolved;
- Object to our use of your data based on legitimate interests, including analytics;
- Withdraw consent to waitlist emails at any time;
- Complain to a data protection supervisory authority, such as the one where you live or work. We'd appreciate the chance to address your concern first.
To use any of these rights, email hello@tygress.com, ideally from the address concerned. We may ask you to confirm that the address is yours before acting, and we will reply within the time the law requires. To leave the waitlist, the quickest way is the unsubscribe link in any waitlist email.
Analytics data is linked to the random identifier in your browser, not to your name or email address. To help us find it, include the value of the PostHog cookie described above; to stop analytics going forward, use the browser controls in Cookies and local storage.
Security
The site is served only over HTTPS, and the waitlist is stored with Resend rather than on servers we run. No method of sending or storing data is completely secure, but we take reasonable steps to protect what we hold. If you find a security problem with the site, please email hello@tygress.com.
Children
The site and the waitlist are meant for professionals evaluating infrastructure software. They are not directed at children, and we don't knowingly collect personal data from anyone under 16. If you believe a child has joined the waitlist, email us and we will delete the address.
Changes to this policy
When this policy changes, we will update this page and the “Last updated” date at the top. If a change significantly affects how we use waitlist email addresses, we will also tell waitlist members by email.
Contact
Questions, requests or complaints about your data: hello@tygress.com. The Terms of Use cover the rest of your use of the site.
Early access
Follow Tygress toward release
Join with just your email. This policy covers what happens to it, and every waitlist email has an unsubscribe link.
Join the early-access waitlist
Beta availability and product updates. Tygress is pre-release: the gateway is built but not publicly available yet.
Just your email. No payment required. Unsubscribe anytime. Privacy